Why is your cellular service so crummy?

In writing to a friend about telecommunications – starting with the demise of the pay phone – I wrote “I know how ya’ feel.”

“How some ever… we were told about how these things might change as far back as ten years ago (or thereabouts), or so.”

I began to explain that we’re now undergoing is a national transformation – albeit one that the telecoms are hating/loving. The problem is, that the dinosaur telecoms are being driven toward revolution by the technology. They’re not leading, they’re being moved by force.

And that force is the people – the market. And yet, there’s a problem with being moved by force. And I do not refer to force in a mild way. I refer to force as ‘when-push-comes-to-shove’ type of force.

The seeming ubiquity of such low-cost technology is