Warm Southern Breeze

"… there is no such thing as nothing."

iPhone Alarm Glitch Greets New Year

Posted by Warm Southern Breeze on Monday, January 3, 2011

Previously in this blog, I’ve written negatively critical remarks of Apple Computer‘s actions, predominately on issues problems associated with the iPhone 4 and iOS 4.

Now, it seems that many more folks have something else to legitimately gripe about.

Again, please don’t misunderstand my intentions; from Day One, I have been an ardent fan of Apple Computer products, and I remain to this day (this entry and all entries in this blog have been composed on an Apple computer, or iPhone) an Apple computer afficionado. Yet, my enthusiasm does not preclude my criticisms of the company’s products or practices.

Read on…

iPhone Alarm Glitch Greets New Year – NYTimes.com.

Bug Causes iPhone Alarm to Greet New Year With Silence

Pat Kiernan, a morning anchor on NY1, the New York City cable news channel, is no stranger to alarm clock problems. That’s why he usually relies on several clocks, phones and other devices to wake him in time for his early newscasts.

That redundancy paid off for Mr. Kiernan on Saturday when his primary alarm, the one built into his Apple iPhone, failed to go off because of a programming error in the phone’s calendar software.

“Before I went to bed I set two iPhone alarms, and both completely failed to go off,” said Mr. Kiernan, adding that he uses the iPhone as his alarm clock when he travels. “Luckily I had an Android phone with me as a third backup alarm, and it woke me up in time for my news segment.”

Many people weren’t as lucky as Mr. Kiernan, voicing frustration online after they overslept on the first morning of the new year.

By Sunday morning thousands more people were posting angry missives about the iPhone problem on Twitter, Facebook and other social networks, noting that they had missed a breakfast meeting or were running late for work or church.

At first, Nick Tapalansky, a writer who lives in Philadelphia, was convinced that he had set his alarm incorrectly, writing on Twitter: “iPhone alarm bug got me. Thought it was my mistake yesterday, yet woke up nearly 2-hours late today.”

Apple did not offer an explanation, but a spokeswoman, Natalie Harrison, acknowledged that the company was “aware of an issue related to nonrepeating alarms set for January 1 or 2.” She said all iPhone alarms would begin to work normally on Monday.

On a support page on Apple’s Web site, customers were told that a temporary fix to the problem was to set their alarm clock as a “recurring alarm” that goes off daily rather than as a one-time alarm.

It was unclear whether the error affected all models of the iPhone or only the latest version, iPhone 4. The technology blog Engadget said the error probably affected all customers with the latest iPhone 4 software.

It was not the first time the iPhone software had malfunctioned on a wide scale. In November, as daylight saving time ended and clocks were turned back an hour, iPhone owners in Europe complained that their alarm clocks went off an hour late, causing outrage online as people overslept.

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